Returns & Refunds
We want you to love your Rootine Hair Scalp Serum Applicator. If you're not satisfied, we're here to help.
Return Window
You may request a return within 30 days of delivery. The item must be unused and in its original packaging.
How to Start a Return
Email support@rootinehair.com with your order number and reason for return. We'll send you return instructions.
Refunds
Once we receive and inspect your return, we'll process your refund to the original payment method within 5–10 business days.
Damaged or Faulty Items
If your item arrives damaged or faulty, contact us within 48 hours of delivery with photos and we'll arrange a replacement or full refund at no extra cost.